Frequently Asked Questions

Most residential installations are completed within 1-2 days, depending on the number of windows. Commercial projects may take longer. We'll provide a timeline during your consultation.

Dekoris is proudly Namibian and 100% female-owned. We specialise in premium window blinds with patent-pending no-drill installation, three control-system options (cordless, manual, motorised), and certifications including OEKO-TEX 100 and NFPA 701. We design and install for homes, offices, hotels, healthcare facilities, and institutional buildings across Namibia.

Yes! Most of our blinds are available with motorised options, including remote control and smart home integration. Ask us about motorised solutions during your consultation.

Honeycomb blinds use a three-dimensional cellular structure for thermal insulation and soft light diffusion. Roller blinds are clean and minimalist, ideal for offices and modern interiors. Zebra blinds alternate sheer and solid bands so you can shift between privacy and an open view. Roman blinds drape in soft folds and bring a substantial, textile feel. Venetian blinds (in aluminium or wood) give precise horizontal light control with a classic finish.

Yes, we offer a free initial consultation where we visit your space, take measurements, discuss your preferences, and provide a detailed quotation at no cost.

Yes. Our manufacturing partners hold international certifications including OEKO-TEX STANDARD 100 (textile safety), NFPA 701 (fire retardancy), and CE & FCC for motorised systems. Certification documentation is available on request.

We accept EFT bank transfers and PayToday for Namibian customers. Online card payments via the website are coming soon. A deposit is typically required to confirm the order — your consultant will confirm the exact terms in your quotation.

All our products come with a manufacturer's warranty. Blinds typically carry a 3-5 year warranty, and our installation workmanship is guaranteed for 12 months.

For most fabrics, light dusting with a microfibre cloth or vacuum brush attachment is enough. Honeycomb and Roman blinds occasionally benefit from a gentle wipe with a damp cloth. Venetian and aluminium slats can be cleaned slat-by-slat with a soft cloth. We walk you through care for your specific fabric at installation, and you can always call us if anything needs attention.

Yes. We work across residential, commercial, healthcare, and institutional spaces. For healthcare and hospitality projects we offer anti-microbial, easy-to-clean fabrics that meet sector standards.

While we are based in Windhoek, we do take on projects in other parts of Namibia. Contact us with your location and project details, and we'll let you know if we can assist.

No-drill blinds attach to your window frame using a patent-pending tension and clip-fit system — no screws, no anchors, no holes. Installation typically takes minutes per window and the blind is fully removable and repositionable without leaving a mark.

No. The system grips the frame using tensioned pressure points that distribute load evenly. We have fitted them on uPVC, aluminium, wood, and heritage timber frames without surface damage. If you are not sure your frame is compatible, we will confirm during the free measurement visit.

Yes — this is one of the primary reasons our customers choose them. You can install, remove, and reposition the blinds with no permanent fixtures, making them ideal for tenants, short-term homes, and properties where landlord approval matters.

Yes. The tension system is rated for the full weight of the blind plus normal operation. For very large or unusually heavy installations we offer permanent bracket systems where drilling is preferred — your consultant will recommend the right option based on the window size.